Just started using the Prime cloud tracks and noticed that the track is very quiet. My sound tech needed to run the gain extremely high just so it could be heard in the in-ears. Sitting at my desk and playing through the tracks on my Mac the click/cue is almost twice as loud as the track. I'm using a standard stereo 1/8" to 1/4" split mono.
Any suggestions to increase volume on track would be appreciated.
This depends on how you exported your stems. Here is a video that one of our producers made on how to bounce your tracks at good levels. https://youtu.be/E-0ddBO3hUU.
If you are still having issues with this, send an email to firstname.lastname@example.org and our team can help.
-Derek, The LC Team
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