Feel free to delete this discussion - but I didn't know how best to post my gratitude. Thank you for a BUNCH of the additions you made with the recent PRIME app update. The ability to turn click accents on and off is a game changer for us and the transitions are really really helpful. We are putting it into action tomorrow morning. We were going back and forth with the Multitracks App and other click generators and we started to play around with Ableton - but the simplicity and power of PRIME now that it has the flexibility we need is going to keep us going awhile longer with no need to jump to Ableton right now. Thank you.
An update from first time usage - only one glitch - one of the auto transitions triggered but muted the click and cues and only let the tracks play. It worked great in practice and in our first service but completely trainwrecked us in the second service. After starting the cue again, it worked great - but user beware - you may want to wait for some glitches to be worked out with the auto transitions.
We also had an issue with 4.0 today... I'm using iOS 10.3.3 and during rehearsal, running custom tracks with Trigger mode went great. But during first service, only cues and click played, none of the tracks played. We were only running tracks on one song. I hard reset my iPad in between services, and then quickly tested the intro but didn't run it any further out of fear of messing it up, and everything seemed to work in second service. Hoping the bugs/kinks can get worked out soon, because the new changes with this update are amazing! Now just for peace of mind with further stability and good to go! Thanks guys.
We went back and took some video of the glitchy moment. It was still doing it after the service and even today. But like you said - after a reboot of the app, it all seemed to come back and work normally. We were hoping it was user error since that can be fixed quickly, but it is clearly a significant bug that will keep us from using the iOS app until it gets fixed. Once they iron out the issues, it's gonna be a great app. But until then, it's trainwreck city! =)
I couldn't even use it on this past Sunday because all my clicks and cues are not working correctly like they used to. We had a special service too and I had to play by myself with the drummer because our loops wouldn't work lol. It was a super rough service especially since we had a lot of visitors there.
I am praying...literally...that they either have a way of giving me the Prime 3.2.2 .ipa file or get an update to fix this major bugs because my music team is ready to kill me for not having any good music this past week. (Not literally kill me guys, its a joke)
Thanks for the feedback. If you are still experiencing these issues inside of PRIME, please send an email to email@example.com and our team will be able to help you with the problems you are experiencing.
-Derek, The LC Team
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