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Hey there!

Sorry no one responded. How can we help?

JansonRoberts on Apr. 24th

Hello Janson, I have emailed the customer service team now twice with no response in a week. Is someone available to respond? Thank you!

psteele2 on Apr. 24th

Hey cgaines,

You can't merge anything with a track you purchased for PRIME, but if you purchased the MultiTrack version to use in desktop computer software (Ableton Live, Logic) you can record and add the BGVs, then export all the stems and re-upload to PRIME as a new song. Hope this helps.

JansonRoberts on Jan. 14th

Hey, Janson!

I appreciate you jumping in on my first question. Here was what I posted - "One thing for me: I have multiple vocalists. We're always performing songs in at least three parts. I NEED to be able to add our backing vocals for stripped down performances where there may only be a couple of us. I'm not seeing that option. Did I miss it?". You said I could record them and then upload to Prime Cloud. That's exactly what I was asking. My next question is can that be merged somehow so that those tracks show up on the over-arcing track?

cgaines on Jan. 14th

Hey tharris,

Been a while, but just wondering if that LT file was ever working for you now? I believe the file is fixed.

JansonRoberts on Jan. 12th

Hello Janson,

The Loop community is totally new to me. I would like to get started. Can you recommend a church or individual who can help me get set up or at least get me started in the WV eastern panhandle or Winchester Va area....I play praise music and really would like to do this.

paulb26704 on Mar. 18th

Hey Janson, on your love on the line track, the stereo download file has click in L&R. Any way you could take that out and reupload? It is not usable how it is.

tharris930 on Feb. 18th

Thanks, Travis! It took a while, but I finally got the sound that I wanted! Glad you like it! Think you could give a "like" for me next to the track? ;-)


- Janson

JansonRoberts on Oct. 21st