Need help?

Many answers can be found in our updated FAQ Section. Before submitting a question, please have a look there first.

 

Email Support
For the fastest response, please fill out the support form below with as much info as possible.
During weekdays you can expect a response within 24 hours.

Office Hours
Our office hours are 9:00 AM - 5:00 PM, Monday through Friday.

Phone Support
Phone support is only available after email support has not been able to solve your issue.
If this is an emergency and email support was not able to solve your issue, please click here.

 


Device Information
If you're having trouble with PRIME, let us know what device model you have.
Please let us know your device model and OS version

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