Need help?

Many answers can be found in our updated FAQ Section. Before submitting a question, please have a look there first.

 

Email Support
For the fastest response, please fill out the support form below with as much info as possible.
During weekdays you can expect a response within 24 hours, and within 48 hours on weekends.

Office Hours
Our regular office hours are Monday-Friday, 9am - 5pm Central

Phone Support
Phone support is only available after email support has not been able to solve your issue.
If this is an emergency and email support has not responded within 24 hours, you can call us.
 


Device Information
If you're having trouble with PRIME, let us know what device model you have.
Please let us know your device model and iOS version

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