Email Support
For the fastest response, please fill out the support form below with as much info as possible.
During weekdays you can expect a response within 24 hours.
Our regular office hours are Monday-Friday, 8:30am - 5pm Central

Phone Support
Phone support is only available after email support has not been able to solve your issue.
If this is an emergency and email support has not responded within 24 hours, you can call us at 312.LOOP.312

Important Details

Device Information
If you're having trouble with PRIME, let us know what device model you have.
Please let us know your device model and iOS version

How Can We Help You?