Broken USB

Looptimus

VuLuong

about 7 years ago (edited)

Hey guys, any body know if we can send in our looptimus pedal for repair? The USB jack inside my looptimus broke somehow. @mattmccoy?

IMG_5765_lores.jpg

mike

about 7 years ago

Hey Vu - We got your support request and someone will be in touch!
VuLuong

about 7 years ago

Thanks Mike! I'm curious, has anybody else damaged their looptimus, or am I just too hard with my gear?
mike

about 7 years ago

You might be special. We've had a few damaged, but this is the first USB port I've seen broken!
VuLuong

about 7 years ago

Just a follow up... the repair was relatively inexpensive -less than $30. And all in all, It only took about 12 days including shipping both ways.
mike

about 7 years ago

Happy to hear your experience was positive - appreciate the follow-up!
Anuraggracian

11 months ago

Hi there,

My looptimus is broken. Having issues with some of the switches. How can i send this back to you guys for this to be repaired. Been less than a year since I got this.

Thank you for your help.

-Anurag Gracian

Jmags

11 months ago

Hey Anuraggracian,

Please email support@loopcommunity.com. We may be able to help. Thanks!