Sound & Tech Team

How to create higher quality loops for playback

Sound & Tech Team

DueLyric

over 2 years ago (edited)

I'm sending zips to Prime with a resolution of 48k 24bits, and getting loops that sound way less than CD quality. Please help. I find no numbers nor emails for customer service. - Thanks anyone for helping.
Jason_Prior

over 2 years ago

Hi David - try support@loopcommunity.com. You can also click on the ? icon next to your upload to send an email and ask a question specific to that upload. They usually respond within 24 hours.
Jason_Prior

over 2 years ago

also - http://loopcommunity.com/support-form
DueLyric

over 2 years ago

Thank you Jason! I guess the ? was hiding right under my nose - I'm so dense sometimes!
JansonRoberts

about 2 years ago

Hey guys, PRIME encodes the audio for playing at m4a 44.1/16-bit (even if you're uploading higher quality audio and different formats) This is why you might notice a slight loss in quality. Hope this helps!