Prime Tracks stopped working after update

Prime App


about 7 years ago (edited)

I downloaded the prime update for iOS but now it says it can't find my download and it won't play. I've tried logging out and back in again, but no luck. What am I doing wrong? I've been using it for weeks now and we've need it to work or I'll have to change songs. Resolved...the only way to get it to work again was to delete the app, reinstall it, and re-download the songs. Scared me to death! Don't update right before you need to use it!

about 7 years ago

Hey Alan, we changed how files are stored for better reliability. So when you update, you have to re-download.