Community feedback

Nov 05, 2019

I purchased this song. I had an software update an this song among others are not playing. I see them, but no tracks

Nov 05, 2019

Hi Daniel, to add a track to your setlist in the new update of Prime, click Add Song, then click the track to download it. Then you have to click it again, and click where it says "Original" underneath the track. This will add it to your setlist. If this doesn't fix the issue and they still are not playing, please send a video of the issue to support@loopcommunity.com and our team can look into this for you!