Oct 09, 2020
My download does not have background vocals as the sample!
Oct 12, 2020
Can you try deleting the track from your device and re-downloading it from the server to see if this resolves the issue? We just checked the track and everything seems to be in order on our end!
Jun 25, 2020
We listened to the remix of You Deserve it and didn’t like it. We tried multiple times to buy the John Mike one and it said we already purchased it. Not so! We need help please. Thank you, Leslie Whelan, a loop Community member
Jun 26, 2020
We took a look in your account and saw that you have both versions (the remix, and the version above from John Mike) in your account. You should be able to access them in the Add Song window of the Prime app! If you continue having issues here, send us an email at email@example.com and we'd be happy to troubleshoot this further with you!
Jul 01, 2020
Only the remix is showing up on our iPads. Can you help? Thanks, Leslie Whelan
Jul 01, 2020
Hi Leslie, can you please try logging out of the Prime app and logging back in? Then click Add Song and see if the non-remix version of You Deserve It shows up. Please let me know!
Aug 08, 2019
When Are Coming Out With You Deserve it (Remix) ?