I was so excited about how easy it was to upload our own tracks and create custom arrangements of the tracks. It restored so much of the creativity I missed and longed for in worship.

I've been wowed by this company on two fronts: First, the quality of the product both hardware and software. We have been running PRIME for nearly two years now and have hardly had any malfunctions (pretty sure they all trace back to user error in the end). But secondly, their customer service is exemplary. Not just professional and efficient, but also personable and thoughtful. I cannot say enough good things about Loop Community's team and support processes. Thank you all so much for your follow-through and kindness.

Loop Community Support is the best! For our church, we purchased a Track Rig from the very first fleet that came out. We were super happy with it and loved it. Well after 3 years of having it, it started having issues. We contacted the team, they were very friendly and ready to help any way they could. We figured out the issue was internal and we sent it in for repairs. The team was quick and we got is sent back within a week. Several months after that, it started having more issues. After going back and forth, we figured out the issue was internal again. This time Loop Community was kind enough to swap our old Track Rig with a new one. We couldn't believe their generosity, friendliness, understanding, patience, and care that they brought to our frustrating and stressful situation. We couldn't be more happy and thankful to be working with Loop Community and we wanted to express our thanks and gratitude. Thank you!