Dec 08, 2022
Hi Matt! I purchased a stem that has no cue for the intro section. Planning to use it this Sunday. Any chance you can help? I can't figure out on your site how to contact support any other way than this.
Jun 16, 2022
Hi Matt, I'm not using pro membership from over a 1 year, and It renewed today June 15, I would like a refund if it possible... My church is not using it, we only use it couple time in the last 1 year. Thanks
Mar 28, 2022
Hello Matt, This is Pastor Scoggins with LifePraise Music from Abundant Life Church. I have a support question and do not have any way to chat or call someone. Can I get someone to call me at 214-499-1052? I cannot get our tracks to download to Prime.
Jul 15, 2021
Hello Matt how are you one question.. why its taken longer time to get songs or tracks requested
Nov 25, 2020
Hi Matt , I trust your are doing great? Please how do I change start and stop positions for songs beyond 15secs? Having trouble doing that.
Nov 02, 2020
Matt, Wade here..shared the set, but know that on Saturday evening, in an attempt to get the phasing to stop, I removed the pad transitions...
Nov 04, 2020
Thanks for the info! I was able to replicate it, so I'm going to pass it along to our development team and hopefully find the issue! You'll be hearing from us shortly!
Oct 29, 2020
I ordered a song and it didn't download the correct one, now it's saying that I have pay an additional "$15" in order to get the one that I originally downloaded. Can you assist me with this, I spend alot of money with you guys and the Master track cost $34.99. I was charged $29.99 and it saying that I have to spend an additional $15. Please help.
Shoot us an email at firstname.lastname@example.org and include the order number for the purchase. Then, our team will be able to look further into this and provide further instruction!
Oct 13, 2020
Can I expedite shipment of a Track Rig for 2 day shipping?
unfortunately we aren't able to offer expedited shipping at this time! Sorry for the inconvenience, but let us know if you have any other questions!
Hi Matt - I am desperate for an answer can you please help me with my question. I Been buy my tracks from Multitrack and using there Playback app. Can i use the Track Rig for this app, will it work the same way using my Ipad?
Oct 07, 2020
Should work just the same! but you can always reach out to them to confirm.
I Been buy my tracks from Multitrack and using there Playback app. Can i use the Track Rig for this app, will it work the same way?
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