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Sep 10, 2020
I bought this track and never got to use it the app kept freezing. And on reviews it said to delete and download again I did and I lost some tracks can you send me the zip again. I’ve done everything you have sis to Dow go and add songs it will not even show that it’s been bought how ever I have a receipt I bought Great things Here Again and there one more I can’t even thing about I need you too send me a zip so I can download it again it wud be greatly appreciated.
Sep 10, 2020
Sorry to hear this!! Can you send us an email at support@loopcommunity.com with the order number for the purchase? Hopefully we can have this resolved quickly for you!
Jul 24, 2020
I had to delete the app it kept freezing now I lost all my tracks I purchased has this happened to anyone and do they give them back to you cus if they don’t it’s a rip-off
Jul 28, 2020
Did you try to reach out to them?
Jul 28, 2020
Hey Elena, sorry to hear you had this experience!! If you send us an email at support@loopcommunity.com, we'd be more than happy to help resolve the issue!
Aug 08, 2020
Yes I did but it can’t be happening every time I delete and re download I loose our tracks it’s getting frustrating. And wen I try to download zip it will freeze and this is a new iPhone only this app. So I give up I’m Wasting money on an app that doesn’t work on my cell iPhone 8 plus
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