Community feedback

For whatever reason this track plays in 2/2 and will not change. It also will not take on the click sound that I want (digital) or the voice cues I want (Phil). The whole worship set works except this one song. I have deleted and re downloaded. Not luck.

Dec 10, 2021

We just checked the track and everything seems to be in order. It should be counting in 4/4 and if you toggle the Dynamic click on and off, you should be able to control the subdivision of the click as well as the click accent and tone. If you continue to have issues, email our team at!

This track will not even allow me to edit the arrangement. The timeline is grayed out and shows no divisions or sections. this is the only song that is like this. First issue i've ever had with loop but very frustrating. emailed support on Friday but no response.

Dec 13, 2021

Unfortunately for tracks such as this one that have changes in either time signature or tempo, you won't be able to add section markers or customize the arrangement since Prime's dynamic click won't be on. This is indicated on the song page prior to purchasing for future reference. Sorry for the inconvenience, but let us know if you have any other questions or concerns!