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Community feedback

Dec 02, 2020

I’ve emailed loop community but no response from them. But the cues are way off on this song. can someone fix this issue please.


Dec 02, 2020

Hey Dennis! It looks like our team emailed you back that they fixed the track. Sorry if it went to spam or didn't make it! All you need to do is delete and re-download the song. To do this: 1. Click Add Song in Prime 2. On iPhone or iPad, swipe left on the track. On Mac, hover your mouse over the BPM and click the three dots that appear. 3. Click Remove 4. Click the song again and add it back to the setlist to re-download it. This should fix the issue. Thanks!