Community feedback

Jun 25, 2019

I purchased this master track, but I only received keys and guitar tracks in my prime app when I downloaded the song

Jun 25, 2019

Sorry to hear about that! Can you try deleting it from your device and re-downloading the song from our server? You can do that by clicking "add song", go to this song on the list, swipe left (iOS) or click the 3 dot option button (Mac), then click delete. You should get a confirmation that the song has been deleted and the checkmark that was beside the song name should disappear. After that, click "add song" again and add this song back into your setlist. You should see a loading bar beside the song, meaning it is downloading from our servers. If you continue to have issues with your track, email and we'd be glad to further assist you!

Jun 11, 2019

I would like to purchase this track, has the volume issue people speak of been fixed?

Jun 12, 2019

Hey Paul! At this time, there are no known issues with this track. Feel free to try it out, and If you have any problem, please let us know!