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Community feedback

Jan 18, 2019

I bought this master track as I love the song and want to teach my church. I noticed once downloaded in prime there is no "Bass" part even being a master track. Is this supposed to be ? Thanks!

Apr 23, 2019

I just bought this and noticed this also. I send practice parts out to my team but I can't with these tracks for my bass player. Is there an update?

Apr 23, 2019

Hey Matt and Benjy, The track is now ready to go with the Bass included! all you'll need to do is re-donwload it from our server. You can do that by clicking "add song", go to this song on the list, swipe left (iOS) or click the 3 dot option button (Mac), then click delete. You should get a confirmation that the song has been deleted and the checkmark that was beside the song name should disappear. After that, click "add song" again and add this song back into your setlist. You should see a loading bar beside the song, meaning it is downloading from our servers. Once you've done this, you should see the Bass stem included with the others within Prime. Thanks for your patience, and for being a part of the community!