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Community feedback

Apr 30, 2019

I just now noticed a "hiccup" at the very end of this loop. It doesn't appear on the sample, but it's definitely on the downloaded loop on Prime. Is it just my download or can anyone else hear this?

Apr 30, 2019

Hey Steve, I downloaded this track and there doesn't seem to be a hiccup on my end. I would recommend simply deleting it and re-downloading the song from our server to see if it fixes the issue! You can do that by clicking "add song", go to this song on the list, swipe left (iOS) or click the 3 dot option button (Mac), then click delete. You should get a confirmation that the song has been deleted and the checkmark that was beside the song name should disappear. After that, click "add song" again and add this song back into your setlist. You should see a loading bar beside the song, meaning it is downloading from our servers. Once it has been loaded back into your setlist, give it a shot and the audio should be clear and consistent! Thanks for being a part of the community!

Apr 30, 2019

That worked! Thanks!