My Account

From your account portal, click on "Linked Accounts" and select the boxes for Facebook and Twitter. Be sure to login to your social media accounts and you'll be good to go!

In the account portal, click on "Username/Password" and fill out the changes in the respective fields.

Aboslutely! Once you login to loopcommunity.com, just click either on your current profile picture at the top left of the homepage (if you don't have a current image, it will be a gray user icon), or select the user icon in the top right corner of the navigation bar. From here, click the add or edit button of the profile image to the right to upload/change your profile picture. Amazing!

To get the full rundown on what Loop Community really is, you have to check out this video HERE. Enjoy!

Unfortunately, we aren't able to merge 2 accounts together. Due to licensing reasons, products are only licensed for use by the original purchaser.

You can view your order history and receipts by clicking on your profile picture or user icon at the top of the LC home page. From there, click on the "Orders & Files" tab to see your available downloads, PRIME tracks, wish lists, and order history.

Technical 101

Check out some more tips and techniques on audio routing HERE.

Check out this vdeo on learning the basics of AUDIO ROUTING.

If you're using these in a live performance, Its better if everyone in your band can hear the click track, but you can still run tracks if you don't have in ears for your band. However, you need to at least get your drummer on the click. Here is a simple and affordable way to get the click to your drummer. Basic In-Ear Diagram.

No. You can use whatever music software you prefer. You can use them with an mp3 Player, iTunes, Ableton, Reason, Garageband, Logic, etc. You name it! Also, all of our tracks are available in our FREE iPhone and iPad App, Prime. This is the easiest way to get started.

Tracks

Community Tracks
Community Tracks are always in Green around the site. They are created by our team of select community producers.

Premium Tracks
Premium Tracks are always in Purple around the site. They are recorded by our professional studio to match the original.

Master Tracks
Master Tracks are always in Blue around the site. They are the original tracks from the artist or record label.

App Track
The App Track gives you the full track in PRIME, our FREE multitrack playback app. Customize your mix, change the tempo, and adjust the key all inside the app. The track is only available in the App.

Split Track
The Split Track product gives you a ZIP download to your computer that contains 3 WAV files - Split (with Click panned Left and Track panned Right), Stereo, and Cues. You also get the full track in our free playback app, PRIME.

Multi Track
The Multi Track product gives you a ZIP download to your computer with WAV files for each instrument. You can use these in your favorite music software, like Ableton Live. You also get the full track in our free playback app, PRIME.

Band Cues are a group of recorded samples that tell you and your band what the next song section is in any song. They will normally be called out in time one measure before the start of each section (example: "Verse, 2, 3, 4", etc.) You can route them alongside the click track/metronome to be heard by the band only through in-ear monitors and separate from the audience. They can be used with audio software such as Ableton Live, Logic, Pro Tools, and more. You can purchase the official Loop Community Band Cue Pack HERE

Sorry to hear this! Please try the following:
1.) Make sure you are logged in using the same username/email you used to purchase the product.
2.) Try a different browser and Internet connection. Sometimes large files are blocked by firewalls on your network.
3.) These are very large files, so make sure you're on a FAST Internet connection.

Not officially. In order to receive the SplitTrack for any song, you'll need to first purchase the MultiTrack version, then email support@loopcommunity.com with the 6-digit order number you receive. In the email, ask for the SplitTrack version of the song and we'll create one in your account! =)

Selling Your Tracks

Fill out an application on the Upload Page

We recommend that you start your journey with Ableton Live. You will need to have a basic understanding of MIDI programming as you get started. We offer 1-1 Training to help you get started. Sign up for Training!

PRIME MultiTrack App

If it's been a while since you first downloaded PRIME, most problems can be fixed by deleting the app and re-installing a fresh copy from the app store. If that doesn't work, please let us know.

Yes! Just tap the "Edit Song" button in the top right corner of PRIME, then tap "Edit Arrangement". You can add, delete, or drag and drop sections easily to create your own custom arrangement! If you want to go back to the original/default arrangement, just tap "Reset" at the top of screen. We have a great tutorial video available on CHANGING ARRANGEMENTS IN PRIME.

Any song you purchase from LoopCommunity.com will automatically show up in the app, as long as you are logged in with the same user account that was used to make the purchase.

With PRIME Cloud, you can upload your own audio into PRIME. Follow the instructions carefully and upload your audio via the PRIME Cloud Uploader!

Please make sure you're logging into PRIME using the same username or email that you used to purchase or upload the tracks.

To transpose/modulate a track's key in PRIME, simply tap the up or down arrows next to the key boxes in the bottom right corner. Any tonal stems (Piano, Guitars, Bass, etc.) will change pitch, while all percussive stems (Drums, Percussion, Claps, etc.) will not change pitch. Keep in mind that PRIME only transposes four 1/2 steps up or down from the original key.

It's possible your version of PRIME is corrupt. Please delete the app and re-install a fresh copy from the app store.

PRIME is not currently available for Android devices.

PRIME is a free app for iPad and iPhone that allows you to play, edit, and control your stems and tracks in the easiest and most mobile-friendly way. Check out our video tutorial on PRIME 101.

Make sure you're using an official Apple adapter. 3rd party adapters will not work. If you're using an interface (like an iConnect), contact the interface manufacturer for MIDI host support.

Please perform the following troubleshooting steps:
1.) Plug in a pair of Apple headphones and see if you still hear the click bleed. If not, then it has something to do with the way you're sending audio to your sound system.
2.) Check your iOS Settings / General / Accessibility and make sure "Mono Audio" is turned OFF.
3.) Tap the "ST / PAN" button in PRIME and see if that makes a difference.
4.) Turn down the gain on your sound system mixer. Sometimes if the gain is too high on the Click channel, the click can bleed into other channels.
5.) Try different cables. Make sure you're not using any adapters.

PRIME Cloud

This is likely due to not having enough space on your iPad or iPhone. Check your storage space from the device. If there is less than 100 MB, free up space by removing photos, videos, and music, then try to re-upload. If you have plenty of space, email us at support@loopcommunity.com and we'll look into it further.

If you uploaded a track in 6/8, but the click is counting in 4/4, you'll need to go to your account portal, then click on "Orders & Files". Next, click "PRIME Cloud" and look for your song that needs to be in 6/8 meter. Click the "Edit" button (looks like a pencil on paper) and change the time signature to 6/8 (there's also 3/4, 5/4, and 7/4 meters). PRIME doesn't yet support meter or tempo changes for one single song, but we'll be adding these features soon.

If your tracks aren't lining up and syncing to PRIME's dynamically generated click, you'll need to take the original stems you uploaded to PRIME and trim the beginning audio inside music software such as Logic Pro X or Ableton Live. Here are some steps to do so:

  1. Import your stems into a DAW like Garageband or Ableton Live.
  2. Zoom in to 1.1.1 in the timeline and look where the click track begins.
  3. If there is even a small amount of space between the start of the stems and the first click, then delete that extra space.
  4. Drag the trimmed stems over to line up at 1.1.1.
  5. Re-export those trimmed stems to your desktop.
  6. Select all the new stems and compress into a zip file.
  7. Re-upload to PRIME

Unfortunately, PRIME Cloud doesn't support syncing setlists to be downloaded to mulitple devices. We hope to bring this feature soon!

Yes! After you upload your audio to PRIME Cloud, launch PRIME and tap on "Edit Song". You'll be able to add your own section markers within PRIME. For more help, check out this amazing tutorial on ADDING CUSTOM MARKERS IN PRIME.

Yes. Just ZIP up your split or stereo audio file and follow the instructions. The uploader will ask you whether your upload is a Split Track or a Stereo Track.

You can upload your own custom audio straight to PRIME from HERE. Follow the detailed instructions before uploading. If you need additional help, you can check out this super helpful video tutorial HERE.

Looptimus Foot Controller

The best USB MIDI Foot Controller for running multi-tracks and loops in a live performance. It connects easily with any music software, such as Ableton Live, Reason, Logic, MainStage, etc. It also works seamlessly with our FREE iOS App, Loop Community Prime. For more information check out Looptimus.com

Looptimus will work with any music software that accepts MIDI. Some examples are Ableton Live, MainStage, Logic, Reason, PRIME (our free app), and many more!

You can get the full scoop on using the Looptimus MINI as an expansion pedal for the Looptimus by checking out this tutorial on LOOPTIMUS MINI WITH LOOPTIMUS.

PAD mode is one of three distinct modes you can use with the Looptimus. In PAD mode, the Looptimus can be used as a piano for your feet! You can change sounds that are played as well as chnage notes in the scale and the octaves of a certain key. Take a quick look at our video tutorial on PAD MODE FOR LOOPTIMUS.

First, make sure you're using an Expression Pedal and not a Volume Pedal. Yes, there is a difference. Looptimus only works with Expression Pedals. We recommend the M-Audio EXP.

Looptimus mini

Unfortunately, no. The 1/4" port of the Looptimus MINI is non-functional while the MINI is plugged into the Looptimus. If you have a newer Looptimus, just plug your expression pedal into the silver port of the Looptimus, and the MINI into the gold port of the Looptimus.

You can get the Looptimus MINI in one of five colors: Black, Blue, Red, Green, and Yellow. Check them out on Looptimus.com!

The Looptimus MINI ships to you with the Looptimus MINI, a USB Cable, and documentation on how to use it. Check out the UNBOXING VIDEO!

Yes! Just make sure it's a MIDI expression pedal and not a standard volume pedal.

Looptimus MINI has three distinct modes (Default, Program Change, and Control Change). To see how to program them, check this video tutorial out HERE.

In order to connect the Looptimus MINI to the Looptimus, check out this awesome tutorial video HERE.

SoundPark: Patches and Presets

Patches are presets (think of templates) for keyboard sounds. You can open and use patches in specific music software, such as Ableton Live, Mainstage, Omnisphere, etc.

We're always looking for great patch producers. If you're interested in selling your patches, contact us!

To use patches, you'll need the specific music software that patch was created for. Every patch and bundle will say which Application is required to use the patch

SoundPark is a place for music creators to share and download instrument patches and presets for their favorite music software. This is a great place to find good Pad sounds, Drum sounds, Synth Presets, etc. Check out samples either by browsing songs and selecting the SoundPark tab or go straight to SoundPark.com.

Ableton Live

To build your own setlist in Ableton Live, check out this video tutorial HERE.

For best results, follow along in this video on CUSTOMIZING SONG ARRANGEMENTS in Ableton Live. You can also create song sections in session view by watching this tutorial: SESSION VIEW SONG SECTIONS.

You can easily group multiple stems into one track to control volume, timing, and more. Check out this video tutorial on GROUPING TRACKS IN ABLETON.

By utlizing the Key Mapping mode in Ableton, you can quickly map buttons on your computer keyboard to trigger different functions within your session. Take a closer look at KEY MAPPING IN ABLETON LIVE.

Check out this detailed tutorial video on HOW TO MAP MIDI DEVICES & CONTROLLERS IN ABLETON LIVE. If you need additional assitance, please email us at support@loopcommunity.com.

You're in luck! Loop Community has a team of Ableton Certified Trainers that can help you learn to use Ableton Live in your live performance or studio. To learn more, you can sign up for training!

You can learn how to adjust the key and tempo of any track in Ableton Live by watching this tutorial video HERE.

If your tracks are not lining up to the click and are out of sync, go to Ableton Live's preferences > record/warp/launch tab > make sure "Auto warp long samples" is turned OFF. Next, re-import your stems into a new session. Also make sure that the global BPM is correctly set for each scene/song.

Credits and Membership

Credits are Loop Community's own currency. You can use credits to make purchases on the website. 1 credit = $1. If a track is $9.99, it would cost 10 Credits. You can buy credits in bulk and save money on your purchases. Credit discounts are not applied to hardware or software.

Credit Bundles make it easy for you to stock up on Loop Community Credits. You can buy Credits in bulk and save money. The more Credits you buy, the more you save with bundles.

Simple. During checkout, choose "Credits" as your payment method. Your credit balance will then be used to make the purchase. You can always see your current Credit balance at the top of the website. There is a green box that says C (and the number of credits you have to spend).

Credits expire 1 year after your last credit replenishment date. If you purchase a new Credit bundle, all of your current credits renew with the new purchase date. For example, if you purchase 500 credits in January and don't use all of them, they will expire on the same purchase date a year later. However, if you purchase more Credits in October, the remaining credits you had from January will now expire a year from October instead of January.

If you don't use all of your credits in a given month, your credits will roll over to the next month. However, credits expire 1 year after the last purchase date. If you purchase a new Credit bundle, all of your current credits renew.

Purchases

Unfortunately, this isn't an option right now. We hope to offer track upgrading features in the future!

Digital Products
All sales are final and will not be refunded except in the event of a mistake on our part. If you are not fully satisfied, we will fix the product or exchange it for another of equal value.

Physical Products
Physical Products cannot be returned or refunded for any reason. All sales are final.

You can always find your purchases and downloads in your Account Portal.

Sorry, no. The loops you download are limited to your own use. If someone else wants to use them, they need to make their own purchase. Please review the Terms of Service for full licensing details.

Licensing

LoopCommunity.com doesn't license content for streaming at this time. We highly recommend looking at all licensing guidelines from CCLI before streaming any content that you do not own or have rights to.

You are responsible for obtaining and managing a PRO License to use any Track in a public live performance. You must pay any and all license fees incurred with the live performance, display and use of the compositions. These licenses and licensing fees may include, but may not be limited to, licenses from and licensing fees paid to ASCAP, BMI, CCLI and/or SESAC. Loop Community is not responsible in any way for this use case. For more information about these licenses, please contact ASCAP, BMI, or CCLI

Whatever you want, as long as you obtain proper licensing for your intended use. Some ways people use the tracks are: Personal rehearsal, live performance, listening, practicing mixing techniques. Whoever pays for the tracks, is granted the license to use them. Sharing of files is not permitted in any way.

Every track on LoopCommunity.com has already been properly licensed from the song publisher for distribution. However, you still need to have proper licensing in place if you choose to use these in a live performance. You are responsible for obtaining and maintaining licenses and licensing fees, if any are incurred, for the use of these recordings. These licenses and licensing fees may include, but may not be limited to, licenses from and licensing fees paid to CCLI, ASCAP, BMI, and/or SESAC. Purchasing a loop from Loop Community does not give you permission to record, distribute, or publish any song.