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How do I reset my password?

Resetting your password if you're NOT logged in: 1. Click Login 2. Click Forgot Password 3. Enter your email address connected to your account 4. You will receive an email with a link to reset the password (this may go to Spam or Promotional folders) Reset your password if you ARE logged in: 1. Click the profile icon at the top right 2. Click Settings 3. Click Login Details 4. Click Change Password 5. Enter your current password and the new password. If you don't know the current password, log out of the account and follow the steps above for not being logged in.

I can't login to my account!

We know this can be frustrating, but we want to make sure your account is safe and secure when signing in. Simply click on the "Forgot Password" link to reset your password. You will receive an email with instructions. Be sure to click on the latest email, as the reset password link will expire. For new users, if you haven't confirmed your account yet, you'll need to do that before you can sign in. Click on the confirmation email that was sent to you.

How do I delete my account?

We're sad to see you go. Please contact us and we can assist you.

Can I merge two accounts together?

Unfortunately, we aren't able to merge 2 accounts together. Due to licensing reasons, products are only licensed for use by the original purchaser.

Can I change my username and password?

Absolutely! In Account Settings, click on Login Details to change your username, email and password. Make sure you use a secure password.

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