Prime Cloud

  • My custom track upload is in the wrong time signature

    You can edit your Prime Cloud uploads in your account settings.

  • How do I upload my own audio to Prime?

    We make this easy for you. With Prime Cloud, you can upload your own audio to use and customize in Prime. Simply click the "Upload" button at the top of the website and choose "Personal" as the track type. Follow the instructions carefully and in no time, all of your audio will be available to you within Prime.

  • Can I upload a Split or Stereo Track?

    Yes! Make sure you have zipped your track file and upload the zip file to your Prime cloud. When uploading a single file you'll have the option to choose whether your file is a stereo track or split track (click and cues to the left, full track to the right).

  • Can I add my own section markers?

    Yes! Within Prime, you can add your own custom section markers to any of your personal Prime Cloud tracks that you uploaded.

  • Can I sync saved setlist across the cloud?

    Not currently, but this is something our team is working on.

  • My custom uploaded tracks aren't lining up to the click in Prime

    Makes sure you exported your tracks to the grid in your music software. It's important that they line up to a click in Ableton Live or Garageband. Also, make sure that you entered the BPM correctly when you uploaded the track to Prime Cloud. You can always edit this in your Prime Cloud settings.